Privacy policy

Privacy Policy

Last updated: December 4, 2024

This Privacy Policy describes how Levante UD (hereinafter, the "Site," "we," or "our") collects, uses, and discloses your personal information when you visit or use our services, make a purchase at levante-ud.myshopify.com (hereinafter, the "Site"), or communicate with us in any other way in relation to the Site (collectively referred to as the "Services"). For the purposes of this Privacy Policy, the terms "you" and "your" refer to you as a user of the Services, whether as a customer, website visitor, or any other individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other measures that may be required by applicable law.

Collection and Use of Your Personal Information
To provide the Services, we collect personal information about you from various sources, as outlined below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce the applicable terms of service, and protect or defend the Services, our rights, the rights of our users, and others.

Personal Information We Collect
The types of personal information we collect about you depend on how you interact with our Site and use our Services. The term "personal information" refers to information that identifies or describes you individually, as well as information that may be related to or associated with you. Below are the categories and specific types of personal information we collect.

Information We Collect Directly from You
The information you send us directly through our Services may include the following:

  • Contact Information: Includes your name, address, phone number, and email address.
  • Order Information: Includes your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account Information: Includes your username, password, security questions, and other information used for account security.
  • Customer Service Information: Includes the information you choose to include in communications with us, such as when you send a message through the Services.

Some features of the Services may require you to provide certain information about yourself. You can choose not to provide this information; however, this may prevent you from using or accessing these features.

Information We Collect About Your Use
We may also automatically collect certain information about your interaction with the Services (hereinafter, "Usage Data"). To do this, we may use cookies, pixels, and similar technologies (hereinafter, "Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information about your interaction with the Services.

Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, fulfill your orders, and provide the requested products or services.

When you visit our Site, open or click on the emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

All information we obtain from third parties will be handled in accordance with this Privacy Policy. Also, refer to the next section, "Third-Party Websites and Links."